Make up and Cancellation Policy
make up policy
No make ups are given for missed classes. If you need to reschedule a future class, please call us at least 24 hours before the scheduled class and we will try to find a substitute class, based on our availability. SwimAmerica will not give any refunds for classes missed.
If your child has to miss several classes due to unforeseen circumstances, such as ear infection, broken limb etc., we can put classes on hold, once you have notified the office (954-345-5441) of the extended absence in advance.
If We Cancel
If a class is cancelled because of weather conditions, call our office or send an e-mail to re-schedule that class.
Classes are generally cancelled, only for thunderstorms: we will teach when it is raining.
Please check this website under weather, there we will post as soon as the pool is closed and we will also post when it re-opens. If the pool is closed by the time you need to leave for lessons, you might want to stay home and call the next day for a make up class.
This does not work for the first afternoon class. You will have to call Mullins Park Pool at 954-345-2170, to inquire if the pool is open.
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CONTACT DETAILS
Phone:
Email:
Address, until further notice:
10180 NW 29th Street, Coral Springs, FL 33065
954-345-2170
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